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10 Things to Do in Your First 90 Days
Written by Brian Taylor    Friday, 11 December 2009 15:09    PDF Print E-mail

So you got yourself involved with a startup company. It may have happened by circumstance or by choice. You're either a founder of one of the first employees. You either envision your concept as a potential single to be flipped in 3-4 years, or a grand slam that will allow you to socialize with the likes of Brin, Bezos and Cuban.

Awesome. We all love a good startup story.

Unless you've got an inherently viral concept on your hands (and by the way, keep in mind that there have only been about 5 inherently viral products introduced over the past 5-7 years), you're going to need to put a significant emphasis on marketing. I wrote an earlier post about the necessity of bringing marketing expertise to your internal/external team, but this post isn't designed to belabor that point.

You're going to need to do certain things during your first 90 days to survive and show some traction from a marketing standpoint. Why 90 days? It's simple. Business plans are great for fundraising and for attracting senior-level employees, but executing on a 5-10 year grand vision usually happens in pieces. I happen to believe that this execution is best broken down into 90-day pieces.

One caveat before we get into the list. All of the items below are tactics. Tactics that do not flow from a broader strategy usually fail at some point. Build a sound marketing strategy - identify goals, build your messaging, pinpoint target audiences - before you start getting tactical.

Here are the 10 marketing items every startup should consider executing within the first 90 days of operation:

1. Build a clean, easy to navigate website.

I know. Quite an "out of the box" statement. All I can say is that people still miss on this first step, and miss in an embarrassing way. Remember this - depending on which web genius you listen to, you have between 3-10 seconds just to convince a visitor to move further on your site.

And if you're a startup that doesn't think you need a web site at all, I wish you luck. No need to read further.

2. Create a blog, post quality content, and learn how to market it.

You're still reading this post because you find the content interesting and the site doesn't look half bad. You're here because you found the content via a search engine, another website, or perhaps a social media property like Twitter or LinkedIn.

If your website is your brochure (and hopefully it doesn't look like one), then your blog is your platform to express your ideas and distribute some of your marketing content.

3. Spend the time to do the basic SEO work, or have someone do it for you.

Search Engine Optimization (SEO), generally speaking, rarely will impact your business in the short-term. That being said, if anyone tells you that SEO is dead and you shouldn't worry about it, toss them out the window like the guy in the Bud Light commercial. Even the most basic SEO work, if done appropriately, will pay significant dividends eventually.

4. Do some public relations, or at a bare minimum issue a press release surrounding your launch.

Not every startup can afford to spend thousands of dollars a month on retaining a public relations agency, but that's not an excuse to ignore public relations. You can get a high quality press release written, distributed and pitched for as little as $1,500 - $2,000, even less if you do some of it yourself.

Is there a good reason NOT to announce your business? Afraid of a poor first impression on the media and consumers of your product? If so, you may be facing a product problem or a problem with other elements in your marketing mix.

5. Get involved in social media.

Notice that I didn't say to rush out, join all 10,000 social media properties and start posting. As always, with social media, my advice is to join, listen, learn, then post. Most startups join and post. They don't even acknowledge the listen and learn part. Startups are typically in a rush to show some traction, and unfortunately some investors judge traction based on Twitter followers, Facebook friends, and LinkedIn connections. That's just silly, almost as silly as the valuations those investors placed on the revenue-less companies of dot-com boom times.

6. Make your first customers raving fans, and squeeze everything you can out of them.

Those who have launched startups know that you rely on your immediate network for feedback and funding during the first stages of operation. Provide exceptional service to those customers, solicit as much feedback as possible, and then use those customers in press releases, case studies, testimonials, videos, etc. Of course, I would recommend asking for permission from those customers first.

7. Send an email newsletter on a monthly basis if possible.

If you're executing on some of the items above and below, you'll have plenty of content for a basic email newsletter that updates customers, prospects, investors, media, friends and family on the company's progress.

Much like public relations, is there a good reason NOT to send a quality email newsletter to 500-2,000 people that have some level of interest in your business?

8. Install web analytics. Monitor it. Don't obsess over it.

Web analytics packages are a lot of fun. That may sound geeky, but once you've actually logged in and viewed all the cool stuff that is trackable on your website, you don't know.

Go ahead and get web analytics installed on your website. Tie it into pay-per-click advertising if you're doing any of that. Look at the results once a day or once a week, whatever makes you feel comfortable. Just don't get too caught up in why your site attracts more visitors from Idaho than Florida until you have enough data to make reasonable judgments.

9. Start considering distribution partners.

This is easier said than done. Unless you are pursuing the most unique target market in the history of the world, there are likely other companies that have already climbed that mountain and can claim thousands of customers in your target market. You need to start conversations with these types early, as partnership deals rarely happen quickly.

This should start during the 90-day period, but likely won't show results during those 90 days. That being said, imagine the marketing cost savings of reaching a partner's existing 2,000 customers vs. attempting to acquire those 2,000 customers through traditional marketing means.

10. Get organized and actually create your 90-day marketing plan.

Especially in a startup, whoever is responsible for marketing ought to also be one of the more organized people in your organization. You likely don't have a lot of marketing dollars to spend, and therefore you need to be extremely efficient with the tactics you execute. Disorganized people typically aren't very efficient.

About the Author: Mike Sweeney is the Managing Partner of Right Source Marketing. Don't hesitate to drop Mike a comment on this post at the Marketing Trenches blog.

Article Source: http://EzineArticles.com/?expert=Michael_J_Sweeney

Last Updated ( Friday, 11 December 2009 15:10 )
 
Choosing Shopping Cart Software For Small Business
Written by Brian Taylor    Friday, 11 December 2009 15:06    PDF Print E-mail

Having a home business merchant account is only the first step you need to take when setting up an ecommerce Web site. You will need to find shopping cart software that integrates with small business merchant accounts while improving the usability of your Web site and making it convenient for your customers to buy as much as they'd like. However, you also need to make sure that everything is secure and works well. And, like most things, a bigger price tag doesn't always mean a better product.

Features Versus Simplicity

Features and options are always a nice thing to have. You can customize the administration end to work fluently with various types of small business merchant accounts. The front-end can also be customized in order to make it easier for the customer to use regardless of what kinds of products you offer. However, too many options and configurations can have a negative effect.

The more settings and items you have to play with, the more difficult it can be to hook up your home business merchant account to have it working properly. You will also find the general installation will take longer and be far more stressful that it should have to be.

Customer Service And Documentation

When the operation of your company is at stake, time is of the essence. Make certain that regardless of the shopping cart software you choose, the distributor or manufacturer supplies you with adequate documentation, quality tech support, and customer service. This way, if something does happen to your home business merchant accounts and shopping software, you can get back to production as soon as possible.

Web Design Integration

Shopping cart software needs to work flawlessly with your customers and your small business merchant accounts, but it also needs to work well with your site design. The option to view products as thumbnails or zoom in for a better look is an important feature for customers while integrated search will make it fast and easy for your customers to find what they're looking for.

On the other hand, features like search engine friendly formats and coding ensure your Web site can be indexed and crawled properly. With features such as the ability to customize templates, you can convert the standard format into one that matches your design, brand, and business type. Finally, setup wizards make it easy for you to load the shopping cart portion of your Web site in a way that works best with your design.

There are several other considerations when choosing shopping cart software for your small business merchant accounts, including the amount and type of products you'll be offering, customer tracking, contact management, and automated history/conformation for the customer to view. However, there is no one-size-fits-all solution. The perfect software is whichever one works best for you, your customers, your Web site, and your home business merchant account. Make sure you consider all these factors before choosing shopping cart software for your small business merchant account.

Chris Harmen writes for BluePay, an industry leading provider of small business merchant accounts. They offer a home business merchant account to ensure profitable home businesses.

Article Source: http://EzineArticles.com/?expert=Chris_A._Harmen

 
Small Business Website Content Optimization
Written by Brian Taylor    Friday, 11 December 2009 15:04    PDF Print E-mail

If you own a small business, you know the importance of marketing. Small businesses need to compete with the big businesses. In many ways, you know that you are better than the giant companies. You offer better customer service, a unique product, or a personal touch. Many small businesses use websites to get their name and services out to consumers. However, many small business websites look like amateur endeavors. You are a professional and you run your business professionally. Your website should look professional as well. Optimize your website content by using engaging web design, an easy to use layout, and web customized content. You will be able to show potential customers your unique values as well as assure them that you and your company are professional.

Web Design That Is Easy On The Eyes

Without good web design, you are going to have a hard time keeping customers on your website. Avoid busy graphics and shun animations. Pop-ups annoy potential customers. Good design fades into the background, allowing your content to be the primary focus.

Intuitive Website Layout

Another important feature of web design is website layout. Your potential customers should never have to spend more than a minute hunting for information on your website. Use clear links to ensure easy navigation. If a customer has difficulty finding information on your site, that customer will go to your competitor's website.

Content For The Web

Your website content is probably going to be skimmed. Most web users do not read every word on the page. Make sure that you get your important features in the first few sentences of an article or business summary. This will increase the likelihood that potential customers will read that information.

Your Value

If you have something unique to offer a customer, you need to let them know about it. A well-designed, web-optimized website is the perfect advertising tool. Make sure that you do not clutter your website with distracting stylistic elements. You should also make sure that your website's layout is simple to use. Finally, make sure your content is optimized for web readers.

To understand how to optimize your content for search engines, read this article on content SEO. For a more in-depth and all inclusive overview on content optimization for your site, visit the web design guide to website content optimization.

Article Source: http://EzineArticles.com/?expert=Dan_Goldwater

 
4 Secret Ways You Can Save the Planet and Save Money
Written by Brian Taylor    Friday, 11 December 2009 15:01    PDF Print E-mail

Do you want to save the environment while saving money? It is easy to do but requires a little bit of effort. The world is warming up and scientists have now confirmed that this decade is probably one of the hottest decades ever recorded. It is time to act now and clean the world from pollution and rubbish. Furthermore, millions of animals and sea creatures die because we throw out a lot of rubbish that they eat and die.

Here are several ways you can save the planet:

1. Recycle your paper, bottles, cans, and other things. Each household should have a separate bin where you can store all your waste that can be recycled.

2. Use less water. You can save a lot of water by reducing your time to have a shower. Or, reuse your towels more often so you don't have to wash them that much. Just doing both of these things can have a dramatic effect on water usage and you will save more money on the water bill.

3. Water your garden during the evening. If you live in a hot environment, watering your garden during full daylight can cause a lot of evaporation. Therefore, you have water your garden a lot more than if you water it during the evening when the evaporation rate is less.

4. Drive your car less. A car emits tons of carbon dioxide into the atmosphere every year. Use public transport instead of go for a walk. A little bit of walking can also make you lose weight and make you feel healthier.

Tito King is an Author living in Sydney, Australia. He is interested in reading and creating websites. His latest website is about mens fur coat and finding the best fox fur coats on the web today.

Article Source: http://EzineArticles.com/?expert=Tito_King

 
11 Reasons Why You Need to Create a Website For Your Business
Written by Brian Taylor    Friday, 11 December 2009 14:59    PDF Print E-mail

Building a website for your business is a very crucial step to a successful online future. Here are 11 benefits of having a website for your business if you are a beginner.

1. You website is available 24 7 365 - no need to open or close your store, your website is like another office that opens 24 hours. With a website, you can literally make money while you sleep.

2. Convenient for your customer - people shop online more and more everyday since technology allows us to become lazier. Who want to get up, drive your car through traffics, walk around the mall, drive yourself back through traffics...that is a lot of time to waste.

3. Credibility and professional image - if you don't have a website, people will think your business is not 'real' and decide not to buy your products. Building a website will help you enhance the trusts in your potential customers.

4. The future is automation - a website is a self-service medium where people can do all the shopping, check out by themselves. You can save lots money by not hiring employees for your store.

5. Cheaper than print advertising - your website costs are not that much compare to other means of business promotion. You website also have a longer existent time thus more exposure to potential clients.

6. Easily changed or modified - you can change details on your website anytime you like. It is much easier to change the price of the products, special offers, remove less profitable products, update contact information... You can't do that with flyers or brochures.

7.  Can be found by search engine - when customers look for products they want, your website can reach your clients through search engine by using keyword optimization.

8. Target wider audience around the world - you can have a more diverse customer base because anybody can access your information anywhere and anytime.

9. Growth opportunity - you can attract future investors to your website when your business grow.

10. Easy customer feedback - customers can leave comments and feedbacks about your product, you can communicate with them easier and free through emails

11. No need to buy upfront stock - save lots of money by not buying lots of stock for your store. You can send your customer directly to the specific product they want to buy. For a small business opportunity, building a website is what you must do.

If you don't have a website for you business yet, click here to Create your first website
for your business today

Article Source: http://EzineArticles.com/?expert=Vivian_Thomas_Taylor

 


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